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Terms of Service – Caddelle

1. Overview

This website is operated by Caddelle Studio (“Caddelle”, “we”, “us”, “our”).
By accessing this website or purchasing from us, you agree to be bound by these Terms of Service, our Privacy Policy, and our Refunds & Returns Policy.

If you do not agree with these terms, you should not use this website or purchase our products.

2. Online Store Use

  • You must be of legal age in your country to place an order.

  • You may not use our site or products for any unlawful purpose.

  • We reserve the right to refuse service or cancel orders at our discretion (for example, suspected fraud or abuse).

3. Products, Artwork & Colours

All Caddelle artworks are custom-made to order.

We make every effort to display our artworks as accurately as possible, but:

  • Colours may vary slightly from what you see on your screen.

  • Sizes are approximate and may have small tolerances.

We may change or discontinue products at any time without notice.

4. Pricing, Payments & Orders

  • All prices are shown in the currency indicated on the site and may change without notice.

  • An order is only accepted once payment has been successfully processed and you receive an order confirmation.

  • We reserve the right to cancel or limit any order (for example, in the case of pricing errors, stock issues, or suspected misuse). If we cancel, we will refund you in full.

You agree to provide accurate and complete billing, shipping, and contact details.

5. Shipping, Returns & Refunds

Shipping times and costs are shown at checkout or in our shipping information.

Because our artworks are made to order, returns and refunds are limited.
Please refer to our full Refunds, Returns & Exchange Policy for detailed conditions on:

  • Damaged or defective items

  • Non-returnable items

  • Framed artworks

  • Store credit and exchanges

By placing an order, you acknowledge and accept those terms.

6. Intellectual Property

All images, artworks, designs, text, and content on this website are the intellectual property of Caddelle / CC Faulkner and are protected by copyright and other laws.

You may not:

  • Copy, download, reproduce, or resell any artworks or images

  • Use our content for commercial purposes without written permission

Purchasing an artwork does not grant you any rights to reproduce or license the image.

7. Third-Party Services & Links

Our website may use third-party services (e.g., payment gateways) or contain links to third-party websites.
We are not responsible for the content, policies, or practices of third parties. Your use of those services is at your own risk and subject to their terms.

8. Disclaimer & Limitation of Liability

We provide this website and our services “as is” and “as available”.

As far as permitted by law, Caddelle is not liable for:

  • Indirect or consequential loss (including loss of profit, data, or business)

  • Any loss arising from your use or inability to use the site

  • Minor variations in colour, size, or finish of artworks

Our total liability in connection with any product or order is limited to the amount you paid for that product.

9. Changes to These Terms

We may update these Terms of Service from time to time.
The current version will always be available on this page. Your continued use of the website after changes are posted means you accept the updated terms.

10. Governing Law

These Terms of Service are governed by the laws of South Africa, and any disputes will be handled by the competent courts of South Africa.

11. Contact

If you have any questions about these terms, please contact us at:
📧 info@caddelle.com

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